CoolEssay looks like a regular writing service, although I found the site’s design a bit outdated. I also did not enjoy the navigation, as the pages are filled with all kinds of information, but most of the time, it’s either repetitive or simply feels insignificant. There were things I still failed to find after reading through all the available texts.
I’m not happy with having to start my CoolEssay review with these bits that make the site sound bad. Unfortunately, by the end of my research, the site’s content and navigation were the least of my concerns.
Like many academic help companies, CoolEssay offers help within some extremely short periods of time. In this case, you can order a paper that will be completed within 4 hours, or at least that’s the idea. The longest deadline you can select is 14 days. I decided to test the site by ordering a 2-page article review with the deadline of 3 days. The good news is it was delivered to me without delays.
However, I was seriously concerned and kept thinking, “Is coolessay.net scam?” because of what I had read in the company’s terms and conditions. There are a couple of paragraphs regarding late delivery.
So, were I to receive my paper after the set deadline, its price would be recalculated according to a longer deadline, resulting in a partial refund. I don’t think that’s quite fair, and the very fact that this was addressed made me think such cases are not an exception here.
Pricing must be the most positive part of this coolessay.net review, as the company offers quite affordable and very competitive rates. For example, a 1-page high-school paper with a 14-day deadline is only $10, and it’s $33 per page if you need that paper within 4 hours.
I also liked the fact that 1-2-year students can get papers at a cheaper rate than 3-4-year undergraduate students. Usually, there’s no distinction and only 3-4 price tiers instead of 5 present on this site.
Types of Papers
You may not find coolessay.net reviews for every type of a paper they offer, but the list goes like this:
- Admission Essay
- Annotated Bibliography
- Article Review
- Book/movie review
- Business plan
- Capstone Project
- Case study
- Critical Thinking
- Presentation or speech
- Research paper
- Research Proposal
- Term paper
CoolEssay lets you choose the type of English you need your paper to be written in, US, UK, or Australian. There are also several features that require additional payment. The most useful of them is selecting the category of your writer, either best available (default choice), top writer, or a professional one.
Although it’s not stated on the site, you can easily come across a Cool Essay review that proves there are ESL writers working for the company. Some suggest picking a top or professional writer to get a native English speaker for your order but there’s no guarantee that that is how it works.
Other paid extras include a writer’s samples, editor’s service, 1-page summary of your paper, and a Turnitin report. I feel like most of these features should be free, but at least you have a choice not to pay for them.
Customer support’s work was satisfactory, although only at first before I got my order. Once I did and started demanding a refund, the agents began providing confusing instructions and trying to make me pay more before I could get my money back.
That went on for some time until I got tired and wanted to waste no more on them. I had already realized that the CoolEssay rating would not be high, and customer service wasn’t helping it.
Quality of Service
So, is coolessay.net safe? You have probably guessed the answer already, and it’s a no. Despite some of the site’s advantages like prices or promises of timely delivery, it failed at the most important stage, which is writing the paper.
What I received indeed didn’t look like something written by a person with a good command of English. Moreover, the paper was very shallow and unconvincing; the writer either had not dedicated enough time to understanding what needed to be done or was not qualified for this type of work.
He also ignored my initial instructions, and when I asked for a revision that would make the paper fall in line with them, he proclaimed that was extra work I had to pay for additionally. You know the rest.
Despite the high rating, positive testimonials, and impressive statistics shown on the company’s site, CoolEssay has failed to prove its reliability. It’s best to be avoided rather than hope that my experience was an unlucky coincidence.